24-Hour Phone Banking


Access your accounts without mobile data or internet!

If you're not interested or able to use Online or Mobile Banking, 24-Hour Phone Banking might just fit the bill! 

 

Benefits of 24-Hour Phone Banking:

  • Secure
  • Available 24/7/365
  • No mobile data or internet required
  • Transfer funds
  • Make loan payments
  • Report lost/stolen debit card

 

Glenwood: (320) 634-5113
Alexandria: (320) 763-4271
Toll-Free: (877) 634-5113

 

Enroll in 24-Hour Phone Banking:

1) Call the 24-Hour Phone Banking number (listed above)
2) Select the appropriate menu item
3) Enter your account number
4) Enter the last 4 digits of your Social Security Number
5) Create a pin number, which will be used each time you access phone banking
6) Begin using phone banking!
 
Things to Know:
  • The balance information given is current and available to use in your account.
  • You can only transfer to accounts where you are the primary account holder.  If you need to transfer to another account, you will need to call the Bank to do the transfer.
  • Your Money Market account information can be found under the Checking module.
  • Your IRA or HSA account information can be found under the Savings, Checking, or CD modules (dependent on how your account was setup)

 

24-Hour Phone Banking Menu Navigation:

1 - Account Information
          1 - Checking
                    1 - Withdrawal
                    2 - Deposit
                    3 - Funds Transfer
                    4 - Find Transaction
                              1 - Search by Check Number
                              2 - Search by Withdrawal Amount
                              3 - Search by Deposit Amount
                    5 - More Options
                              1 - Balance
                              2 - Interest
                              3 - Change PIN
          2 - Savings
                    1 - Withdrawal
                    2 - Deposit
                    3 - Funds Transfer
                    4 - Find Transaction
                              1 - Search by Check Number
                              2 - Search by Withdrawal Amount
                              3 - Search by Deposit Amount
                    5 - More Options
                              1 - Balance
                              2 - Interest
                              3 - Change PIN
          3 - CD
                    1 - Balance
                    2 - Interest
          4 - Loan
                    1 - Advances
                    2 - Payments
                    3 - Find Transaction
                              1 - Search Advances by Amount
                              2 - Search Payments by Amount
          5 - More Options
                    1 - Balance
                    2 - Change Pin
2 - Funds Transfer
3 - Bank Information (locations, hours, contact)
4 - More Options
          1 - Lost Debit Card